Why Auto Repair Shops Charge a Testing/Diagnostic Fee

Why Auto Repair Shops Charge a Testing/Diagnostic Fee

Automotive diagnostic charges typically cover the cost of the technician’s time and expertise in diagnosing issues with your vehicle. These charges reflect the resources, equipment, and training required to accurately identify problems and determine the appropriate repairs or maintenance needed.

Here are a few reasons why you might be charged for automotive diagnostics:

Labor and Expertise: Skilled technicians spend time inspecting your vehicle, using specialized tools and equipment to diagnose issues accurately.

Equipment Costs: Diagnostic tools and equipment used to scan vehicle systems and retrieve error codes incur costs for purchase, maintenance, and updates.

Training and Certification: Technicians undergo extensive training and certification to effectively diagnose complex vehicle systems, which contributes to the overall cost of diagnostics.

Investigation and Testing: Diagnosing automotive issues often requires thorough investigation and testing, which may involve multiple steps to pinpoint the root cause of problems.

Facility Overheads: Automotive repair facilities have overhead costs such as rent, utilities, insurance, and administrative expenses, which are factored into diagnostic charges.

Accuracy and Precision: Proper diagnostics help prevent unnecessary repairs by identifying the specific issues affecting your vehicle, ultimately saving you time and money in the long run.

Keep in mind that diagnostic charges may vary depending on the complexity of the issue, the type of vehicle, and local market rates. It’s important to discuss diagnostic fees with your automotive service provider beforehand to ensure transparency and understanding of the costs involved.

40% of Online Auto Parts are Counterfeit!

Online Auto Parts

It still amazes me that so many “dark markets” exist today.  Ordering parts online is easy, they look like the genuine article, but sadly they are not.  They are made with inferior materials and cause breakdowns quickly when they fail prematurely.  

Those of us who own auto repair shops are held to a higher standard of regulations and must use genuine auto parts.  We are happy to comply because the safety of our customers and those they share the road with are a top priority for us.  

Counterfeiters are only concerned about making a huge profit on their low-quality parts.  They currently are not regulated but government agencies and law enforcement are now aware of these fakes and are trying to stop these online platforms from selling these vastly inferior parts to unsuspecting consumers. 

We are hoping that the laws will step up quickly to protect all consumers so we can drive with confidence. 

Holiday Travel

Holiday Travel

Ah…the holidays.  Tis the season to spend with family and friends. Many people prefer getting to these family festivities in their vehicles because they don’t want to worry about airport hassles and canceled flights.  No one wants to spend the holidays stranded at the airport!

Of course, no one wants to get stranded on the side of the road either, due to a malfunctioning vehicle.  An inspection to determine if your vehicle is roadworthy only takes a few minutes of your time.

When you bring your vehicle to Certified Automotive for an inspection, we will:

  • Check the tires including tire pressure and tread
  • Check all fluids
  • Check hoses and belts
  • Check wiper blades and windshield washer fluid
  • Check brakes
  • Check exhaust system
  • Check the battery

The inspection will show if you are good to go, or if you need to take care of a few items before you leave.  Safe travels and Happy Holidays!

Keeping Your Older Car Saves You Money!

Keeping Your Older Car Saves You Money!

Prices seem to be out of control these days and new car prices are no exception.  I was shocked to read that a few decades ago you could buy a skyrocket for the price of today’s new cars. Is that where the expression, “prices are skyrocketing” came from? Hmmm…  It just makes financial sense to keep your current car running well and your bank balance healthier.  How do you do that? Here is a list of ways to keep your car for years to come.

  • Pay attention to the warning lights! They really are trying to tell you something.
  • Follow the manufacturer’s preventive maintenance schedules.
  • Keep the oil changed regularly.
  • Wash and wax to keep the outside looking good.
  • Clean the inside frequently.
  • Make sure your tires are properly inflated, rotated in a timely manner, and have good tread.
  • Vehicle alignment is important…especially if you frequently hit potholes.
  • Fluids are the life blood of your vehicle. Have them checked and changed regularly. If you notice leaks on your garage floor or on the pavement where you park your car, get it checked out.  
  • To keep your emergency brake healthy…use it! 

We are here to help keep your vehicle healthy for miles to come!

Renewable Vehicle Materials Attracts Wildlife

Renewable Vehicle Materials Attracts Wildlife

To be “greener”, car manufacturers are using soy-based (and in some cases cannabis) on the wiring covers in vehicles.  Some manufacturers are even using soy in the foam of their car seats.  

It seems mice, rats, squirrels, and other wildlife classified as rodents, enjoy it.  Now, we know that rodents chewing on wiring in cars is nothing new, but since soy has been introduced in wiring components, there has been an uptick in the problem. Why are they attracted to wiring? Rodents’ teeth continue to grow, much like our fingernails, and they chew sticks, branches and yes, wiring, to file them down.  

Chewed or bent wiring can be a very expensive and difficult repair and service.  The best plan of action is to prevent it from happening in the first place. Here are a few suggestions:

Peppermint Oil – Spray it on the wiring.  Wildlife do not like the smell or taste.  You can find it online or at auto parts stores.  

Keep Your Car Clean – We see a lot of vehicles and can tell many people eat in their cars.  If crumbs are dropped, it is an open invitation to animals to “come and dine!”  

Drive – Cars that aren’t driven for long periods of time are sitting targets for rodents.  They like to build a cozy nest under the hood.  

If you find debris under the hood of your vehicle from rodents, be very careful when trying to clean out the mess.  An airborne disease called Hantavirus is caused from rodent urine and feces.  Always wear gloves and even a face mask to protect yourself.

Most insurance companies will cover this problem if you carry comprehensive.  They may have a deductible though.  It is a good idea to check with your insurance company just in case. When it comes to your car, prevention, as always, is the best solution!

What Do the Best Auto Repair Shops Do?

They go the extra mile, of course, to offer the very best service for your vehicle! The goal is to:

  • Keep your car safe and reliable.
  • Inspect your car every time you are in for service to prevent unexpected breakdowns.
  • Create a complete list of services and/or repairs due now for your review…and those that aren’t needed right now, but in the future.
  • Educate you on the process of how and why services/repairs are needed. This helps you schedule future appointments and enables you to budget for those services/repairs needed.
  • Make your experience as convenient as possible!


How do the best auto repair shops make this happen?

  • A questionnaire is given to customers to determine the goals each customer has for their vehicle.
  • Manufacturer recommended service intervals along with experience and scientific tests are used.
  • Original equipment parts or aftermarket equivalents are used to ensure the best possible service.
  • Offer the best warranty possible to give you peace of mind (3 years or 36,000 miles).
  • Send reminders when services are due and work with your schedule.

Beware – Your Car Can Spy on You!

Cars can do a lot for us these days.  They tell us how to get someplace, let us know when we need the oil changed, update us on tire pressure, remote start, and even let us know if we are stressed and have high blood pressure!  Voice commands are great as it keeps our eyes on the road and hands on the wheel.  This is all good…or is it?

Our cars, like our smart phones and other devices, collect an amazing amount of data on us.  They even share this data! Just like all our connected devices, it can be hacked.  Most people don’t even think about this, and many aren’t aware that their car can upload data to the cloud and other servers.  

What can you do to protect your privacy?  

*Before purchasing a car, always review the privacy policy. Knowing what and how the information is collected and how it is used goes a long way to secure your information.

*When purchasing a used vehicle, make sure the previous owners’ information is wiped clean by requesting a factory reset.

*When selling your vehicle, make sure your information is also wiped clean.

Think of your car as a smart phone on wheels. That will help you make intelligent decisions on what software to download, which online services to access and how to minimize the data collected on you. We all must be more aware these days. We hope this article helps you maintain your privacy.

Keeping Your Vehicle’s Air Cooler and Fresher!

Most all vehicles have a recirculation button with the AC controls. It is the picture of a car with a U-turn arrow on it, but many of us are unsure when to use it.  Well, the easy answer is to use it in the summer and turn it off in the winter. The recirculation button simply takes the air from inside the car and recirculates it in the cabin instead of pulling fresh air from outside. 

On days when it is miserably hot outside, the recirculate button uses the cooler air in the cabin, which will keep the inside air cooler, instead of pulling hot air from outside and trying to cool it. Using the recirculation feature will get your car cooler and will decrease the wear and tear on your AC system.

Here is something that is good to know! If your car has been baking in the sun all day, it’s better to roll the windows down and turn the recirculate off for the first minute or so to get rid of the super-hot air inside the car before turning the recirculate on.

Also, any time you are stuck in traffic (summer or winter) be sure to use the recirculate. If you are pulling air from outside, then you are pulling in all the pollutants and carbon monoxide from all the traffic. Studies show that recirculating your AC can cut down on the pollutants entering your vehicle by 20% when stuck in traffic!

Don’t forget your cabin filter! This will also ensure smooth and quite blower operation and keep out dust and pollen! Have your cabin filter inspected every 15,000 miles.

Certified Automotive Specialists
“Always Glad to Help”
Vermont626-963-0814 or Route 66626-852-0908
or visit our website www.CertifiedAutoCa.com
Hometown Service You Can Count On!