Most People Assume Auto Shops are Certified

Certified Technicians

Research shows that the vast majority of automotive repair customers assume that the shop they go employs certified technicians and advisors.

But you might not be taking your car to a shop that uses personnel who stay up-to-date with the latest industry specifications and factory standards. There is no mandatory certification required to own or operate an auto repair shop in California.

Surprisingly, you only need a state license issued by the Bureau of Automotive Repair (BAR), which anyone can apply for and receive. No automotive experience required! For a repair dealer’s license, you show up at the BAR with the license fee, a company name, and a tax ID. You do not need proof of insurance, tools, equipment, or know-how!

The state licenses smog technicians and requires continuing education, but, other than at a smog station, certification is voluntary for auto repair shops.

Are you shocked?

Automotive Service Excellence (ASE) offers a series of tests that technicians and advisors take to attain certification and remain certified in different areas of automotive repair. At our shop, we require all staff to be ASE-certified, though these are written tests and do not guarantee that someone is competent to work on a car.

AAA-approved automotive repair shops must employ ASE-certified technicians employed as well as meeting standards for the tools and equipment they use, and reaching challenging customer satisfaction thresholds. Because of their rigorous standards, we recommend using AAA-approved shops. As a customer, AAA also provides you with an arbitration system, which is great if you wind up having trouble with a repair and are unable to work out an agreeable solution with management.

Saving dollars where you can is always something to consider, especially in uncertain times. But lower prices can sometimes cost you more in the long run. Over time, having a knowledgeable, certified technician perform services and repairs on your car will save you time and money. Before you agree to have any work done, find out if the technicians working on your vehicle are certified. Better yet, make sure the shop is AAA-approved!

For ASE-certified technicians and advisors and a AAA-approved shop you can count on, call the friendly, helpful professionals at Certified Auto Specialists at 626-541-2149 or contact us online today!

ASE Blue Seal of Excellence Recognition Shop Status

Certified Automotive Specialists is the only ASE Blue Seal of Excellence shop within 10 miles of Glendora.

Many shops display the ASE certified sign, that means at least one person has passed an ASE test in at least one area of certification.

For automotive certifications there are 12 different areas of certification.

To become an ASE Blue Seal of Excellence Shop, all employees must be 75% certified in all certifications available and renewed every 4 years.

What that means to you is a highly trained and competent shop to care for any service or repair need.

Certified Auto’s staff and ownership are serious about training and the certification of all employees.

Did you know that there is no requirement for an auto shop to have any certification at all to be in business? That’s right, a shop can open for business and not have a single certified person.

It is sad but true, that our industry will not take certifying technicians seriously, so next time you’re looking for a shop, do some research.

Some helpful hints:

  • Get a friend or family member recommendation
  • Are they certified?
  • Are they AAA approved?
  • Are they members of any automotive organizations? ASCCA, ASA, ASE
  • Is the shop convenient, clean, and work on your make/model of car?
  • Always ask, how long the warranty is
ASE Blue Seal Of Excellence Recognition Shop Status

Is Your Automotive Service and Repair Shop Certified? Why Certification Matters for Your Car’s Health

When it comes to choosing an auto repair shop, most of us assume that the technicians working on our vehicles are highly qualified and certified. But have you ever stopped to actually ask, “Is the shop I’m using truly certified?” If you haven’t, you might be surprised by what you find out.

The Reality of Certification in Auto Repair: What You Need to Know

In a recent survey of several hundred people, a simple question was posed: “Does the auto shop you use have certified technicians?” The overwhelming majority of respondents said they assumed that they did. However, the truth is a bit more complicated, especially here in California.

Believe it or not, there’s no mandatory certification required to own or operate an auto repair shop in California. That’s right—no certification needed! While the shop owner must hold a state license issued by the Bureau of Automotive Repair (BAR), this license can be obtained by virtually anyone. All you need is $200, a business name, and a tax ID. No proof of automotive experience, no insurance, and no tools are required to open an auto repair shop. With just a few simple steps, you’re in business, whether you’ve ever picked up a wrench or not.

This lack of mandatory certification is one of the areas in the automotive repair industry that I believe should be reconsidered. Think about it—professionals who cut hair or nails must be state-certified, but someone who works on your car’s tires, brakes, or engine doesn’t need a single day of formal training. It’s a concerning disparity, especially when you consider the potential risks involved with auto repairs.

Voluntary Certification: The Only Standard in the Industry

The good news is that there are voluntary certification systems in place, designed to help ensure that technicians have the knowledge and skills needed to perform repairs correctly. The most widely recognized of these is the Automotive Service Excellence (ASE) certification. ASE offers a series of tests that technicians can take to become certified in various areas of automotive repair, from engine performance to brakes and electrical systems.

However, it’s important to note that ASE certification is voluntary—not required by law. This means that while many reputable shops encourage or require their technicians to be ASE certified (as we do at our shop), there’s no legal obligation for them to do so. ASE certification is based on written tests, so while it demonstrates a technician’s knowledge, it doesn’t necessarily guarantee hands-on competence.

For added peace of mind, consider using a AAA-approved auto shop. These shops are required to employ ASE-certified technicians and must also meet a minimum set of standards, including having the right tools for the job. Additionally, AAA provides an arbitration system, giving you a voice if you ever have concerns about the service or repairs you’ve received.

The Hidden Costs of Choosing an Uncertified Shop

In today’s economy, it’s understandable that saving money is a priority. But when it comes to auto repairs, the cheapest option isn’t always the best. Choosing a shop that offers rock-bottom prices might save you a few dollars upfront, but it could end up costing you much more in the long run. 

An uncertified or inexperienced technician might not have the expertise needed to diagnose and repair issues correctly. This can lead to further problems down the road, potentially resulting in more expensive repairs—or even compromising your safety on the road. Before agreeing to any work on your vehicle, it’s crucial to ask, “Is the technician working on my car certified?”

If you ever find yourself wondering why a particular shop’s prices are significantly lower than everyone else’s, there’s usually a reason. It could be that they’re cutting corners by using subpar parts, or perhaps their technicians lack the proper training and certification.

Why Certification Should Matter to You

At the end of the day, your vehicle is a significant investment, and its maintenance and repair should be handled by knowledgeable professionals. Certified technicians have proven their understanding of automotive systems and are better equipped to provide the quality service your car needs.

At Certified Automotive Specialists, we’re proud to employ ASE-certified technicians who are committed to staying up-to-date with the latest automotive technologies and repair methods. We believe in doing the job right the first time, so you can drive away with confidence, knowing your car is in good hands.

Final Thoughts: Trust Certified Professionals with Your Vehicle

In a world where anyone can open an auto repair shop with little more than a business license, it’s more important than ever to choose a shop with certified technicians. Certification is a mark of professionalism and expertise, ensuring that your car is serviced by individuals who are truly qualified to work on it.

Before you hand over your keys, ask about the shop’s certifications and the qualifications of the technicians. Doing so can save you time, money, and stress in the long run. At Certified Automotive Specialists, we strive to be your go-to place for all your automotive needs, offering top-notch service backed by certified professionals. Don’t take chances with your vehicle—trust the experts who care about your safety and satisfaction.